NQ Mobile offers complete protection from mobile security and privacy threats.

About Us

Leaders in Mobile Security

Consumers today are increasingly using smartphones to do things like email, text, bank, share photos, play games, connect on social networking sites, video chat, and even pay bills. Our mobile phones have become mini-computers that we customize with apps to make our lives easier and more fun. However, because not all apps are safe and secure, mobile security is an absolute must.

NQ Mobile is a leading mobile security company that is devoted to mobile security and privacy protection. From malware and spyware to hackers, eavesdroppers, and stolen phones, with our free and premium offerings for Android, Windows Mobile, and iOS devices, you’ll always be secure.

NQ Mobile is the international brand of NetQin Mobile, which is listed on the New York Stock Exchange (NYSE: NQ) and has received funding from numerous strategic investors, including Qualcomm, MediaTek, and HTC. We have over 122 million users in more than 100 countries and a growth rate of 200,000 users per day, demonstrating a strong demand for mobile security. We’ve won many prestigious awards, including the World Economic Forum at Davos “Industry Shaper” and “Technology Pioneer” awards; have been recognized for innovation and success by Time Magazine and Mobile World Congress; and outperformed our competitors in independent testing done by West Coast Labs.

Leadership Team

Our mobile security leaders are here to protect you.

Dr. Henry Lin

Co-founder, Chairman and Co-Chief Executive Officer

Dr. Henry Yu Lin is a co-founder of our company and has served as our chairman, chief executive officer and chief architect since our inception in October 2005. He is responsible for our overall strategic leadership and product planning in China and other developing countries. From 2004 to 2005, he served as an associate professor at the Beijing University of Posts and Telecommunications. he received his dual bachelor degrees in telecommunication engineering and mechanical electrical engineering, and a Ph.D in communication and information systems from the Beijing University of Posts and Telecommunications.

Omar Khan

Co-Chief Executive Officer

Omar Khan joined the company in January, 2012 as Co-CEO and will direct NQ Mobile globally, alongside Dr. Henry Lin. In addition, Mr. Khan will focus on the global expansion of NQ Mobile into markets such as North America, Latin America, Europe, Japan, Korea and India. He joined NQ Mobile from Citigroup, where he was Managing Director & Global Head of the Mobile Center of Excellence and led the company’s mobile development and delivery efforts globally. Prior to that, Mr. Khan served in multiple senior executive roles at Samsung Mobile. During this tenure, he served as Chief Strategy Officer and the Chief Product & Technology officer and was responsible for Samsung Mobile’s strategy, product, technology, content and services functions. Prior to joining Samsung, Mr. Khan spent eight years at Motorola, where his last role was Vice President, Global Supply Chain and Business Operations for the Mobile Devices Business. Mr. Khan has been honored by Crain’s Chicago Business Magazine with a “40 under 40” award and was nominated by Androinica as Android Person of the Year. He holds Bachelor’s and Master’s degrees in Electrical Engineering from Massachusetts Institute of Technology (MIT). He completed his graduate work in conjunction with the Sloan School of Management in the field of System Dynamics.

Vincent Shi

Co-Founder and Chief Operating Officer

Dr. Vincent Wenyong Shi is a co-founder of our company. He has served as our director since January 2011, and as our chief operating officer since our inception in October 2005. He is responsible for the operations of our company, including management of business operations, channel development, and online business development.

Suhai Ji

Chief Financial Officer

Suhai Ji is the chief financial officer of our company and has served as our chief financial officer since November 2010. From June 2009 to November 2010, he was a director in the NYSE Beijing Representative Office where he was responsible for the business development of the NYSE in China. From 2005 to 2009, he worked as an associate and vice president in investment banking at Deutsche Bank AG, Hong Kong. Prior to that, he was a management consultant at A.T. Kearney, Beijing from 2003 to 2005. Mr. Ji received a bachelor’s degree in economics and a master’s degree in international economics and finance from Brandeis University, as well as an MBA degree in finance from Columbia Business School.

Peggy Doyle

General Manager

Peggy Doyle is responsible for the company’s go-to-market strategy, branding, digital marketing, customer insights and customer acquisition & engagement. Prior to joining NQ Mobile, she was Director of Audience Marketing at Yahoo, where she led the development of pilot marketing programs. Previously, Peggy led teams at both Symantec and BMG Music that revamped consumer online marketing strategies. She also has writer and producer credits on ABC, CBS, NBC, PBS and Disney films. She holds a BA in Professional Writing from Carnegie Mellon University and a Master’s degree in Interactive Telecommunications from New York University.

Chris Stier

Managing Director for Americas

Technology industry veteran Chris Stier is responsible for NQ Mobile’s business development throughout the Americas, overseeing sales and marketing operations. He has a strong track record in the technology industry, overseeing Motorola’s operations in various regions and channels. Over the course of his career, he has contributed more than US$3 billion in sales and launched numerous new products and services into new channels and markets. Some of his key accomplishments include signing global agreements with the world’s largest distributors and significantly growing market share in key operator and distributor partners while building strong teams.

Privacy Policy

NQ Mobile Privacy Policy

Privacy is a fundamental right. NQ Mobile is committed to maintaining customer privacy through an ethical performance culture that is based on trust, simplicity and confidence. It is a core responsibility to secure customer information and privacy protection that is critical in maintaining trust and providing better services. NQ Mobile’s individual protection policy ensures customer confidentiality under the defined terms and conditions.

1 Effective date and update

1.1 Effective date; September 1, 2009

2 Information we will collect and trace

2.1 NQ Mobile’s official website may be accessed anonymously. However, certain activities such as payment transactions, surveys, and forum communication will require personal customer information and customer consent. This information may include: name, address, telephone number, as well as the brand name and model of the user’s mobile phone. Same examples may include:

2.1.1 If you submit an order on line, the required information will be collected, including your NQ Mobile UID, the number, brand and model of your mobile phone as well as your credit card number etc.

2.1.2 If you ask for technical support on line, the required information will be collected, including your name and address, the information relating to the hardware and software of your mobile phone as well as the specific problems you have encountered.

2.2 Prior to this request, we will define the purposes of this information. The customer may then choose whether o not to proceed with the transaction and provide the appropriate information. If he/she prefers not to provide the required information, then the transaction shall be canceled.

3 The purpose of collecting information functions:

3.1 We will you use your personal information for the following.

3.1.1 To provide you with information related to virus warnings, product upgrades, customer service, newsletters, and Email updates, and to further our customer feedback for our future products and your suggestions for our improvements.

3.1.2 To help us create content relevant to you;

3.1.3 To provide you with additional information that is tailored to your specific needs or interests;

3.1.4 To help us provide better products and services to exceed customer expectations;

3.1.5 To purchasing and downloading our products, access services or participate in the activities you have selected;

3.1.6 To help you quickly find the appropriate software, service or product information.

3.2 To allow copartners of NQ Mobile use the information you have provided. We will request these copartners to guarantee the security of user’s personal information and keep this information confidential. Copartners may only use personal customer information when they are working on behalf of NQ Mobile.

4 The principle for limiting utilization

4.1 Limiting utilizations may occur in the following circumstances.

4.1.1 With customer written consent;

4.1.2 To exempt you from immediate danger in life, body or property;

4.1.3 To prevent the rights and interests of others from significant hazards;

4.1.4 To improve public interest, without damage to your vital interests.

5 Recommend this website to your friends

5.1 If you select to use our services we recommended you to refer our website to a friend. This may be done simply by giving us your friend’s name or Email.Our website will automatically send an Email to your friend to invite him/her to access our website, and store his/her Address for future updates.

5.2 NQ Mobile complies with international information criterion to protect your personal information. These measures including some technical and program steps that can protect your data against misuse, illegal access, disclosure, losing, modification or destroy. We use security socket layer (SSL) to transmit credit card information.

5.3 As an international company, NQ Mobile will provide company information to our branch offices local all over the world. It is possible that the personal information you have submitted to us may be transmitted to other NQ Mobile branch offices in the world. For example, the personal information provided by a European customer at the time of product registration may be transmitted to a server in USA and then transmitted to one or more of servers of branch offices in Europe. Meanwhile, in some countries or regions, our subcontractors may undertake the tasks of information collection, transmission, storage and processing.

6 Content of Email

6.1 NQ Mobile will not read or disclose to any third party the private Email communication information that is transmitted using our service, unless given appropriate consent to do so.

7 Log

7.1 We have provided logging function for the Emails and other communications transmitted in the process of using NQ Mobile services. Any user can select to open or close his own log record function. NQ Mobile will not read or disclose to any third party the recorded user’s private information without further consent.

8 UID information

8.1 NQ Mobile respects the request of any user or third party to verify his own UID information, and will correct or allow correcting that possibly incorrect information. Any user and third party can ascertain whether his information has been appropriately corrected.

9 Cookie

9.1 Cookie

9.1.1 Cookies are frequently used on NQ Mobile’s site. A cookie is a unique text file our website sends to your explorer software. This helps customers customize the information based on browsing preferences.

9.1.2 Cookies are used to personalize webpage and / or recognize you when you are accessing our website, in order to conveniently browse and access our website after having registered our products, services and other support services.

9.1.3 Cookies are also used to trace your access to our website. We will acquire information in personal identifiable modes including your IP address. However, such information will merely be used for analysis and will be limited to the use according to the minimum requirement for execution of analysis.

9.1.4 If you do not want NQ Mobile to transfer Cookies into your web browser, you may change your web browser setting to refuse Cookie or notify you when any website is attempting to this transaction. This refusal shall influence your option to use curtain products and/or services provided on our website.

9.2 Network beacon

9.2.1 Network beacon on our website to analyze traffic mode, such as the frequency of use on a specific part of site. The acquired data will help us realize the kind of information our customers are most interested in, and what preferential terms our customers have the strongest desire to obtain. If you are unwilling to help NQ Mobile improve our website, you may refuse such website analysis by disabling JavaScript on your computer. If you have disabled JavaScript, some of functions on our website will be incapable of normal operation.

9.2.2 We can also use network beacon is also used in an Email for sales promotion. To further determine whether this Email has been opened and worked. We will develop more your favorite sales promotional activities according to the information provided by mail responses. Except for the Email address you have previously provided, the information collect will not identify you.

9.3 By means of various tracing technologies as mentioned above, we can trace the domain names, IP addresses and the type of explorer adopted by the users who have accessed our website. We use such information to trace the traffic modes congregating on the whole NQ Mobile website. Such information is independent of any personal information.

10 Discussion group/forum

10.1 The information you submit on discussion group or forum will be regarded as public information instead of confidential information. The information released in these areas are at the risk of being collected and used by others. Please be cautious and responsible when submitting information when you are on line.

11 Third party website

11.1 On the website of NQ Mobile, there are many links to other companies which have established cooperative relationships with us. NQ Mobile assumes no responsibility for the privacy criteria adopted by our commercial copartners. You are suggested to read their privacy policies, because they may involve different contents.

11.2 We are also linked to joint websites that are maintained by NQ Mobile in coordination with one or more of our commercial copartners. When you are submitting information to one of our joint websites, it is possible that you submit such information to NQ Mobile and our commercial copartner, but the privacy policy adopted by joint website may be different from this privacy policy. Therefore, you are suggested to read the privacy policy on any linked joint website, so as to obtain the information regarding the privacy criteria of this website.

12 Disclaimers

12.1 In case any competent government authority requests us to disclose the personal user identification in accordance with legal procedure, we will provide personal user info according to the requirement of the law enforcement agency or for the purpose of public safety. NQ Mobile will assume no liability for any disclosure in such case.

12.2 NQ Mobile will not assume any responsibility for disclosed personal info that has been shared to others by the user.

12.3 NQ Mobile assumes no responsibility for any personal information that is lost, disclosed, or falsified due to force beyond our company’s means that affect the normal operation of network, such as hacker attack, intrusion or attack of computer virus and temporary close of website due to government regulation.

12.4 NQ Mobile also assumes no responsibility for the disclosure of personal particulars caused by the other websites linked with our website as well as any legal dispute and consequence resulting from such case.

13 Policy modifications

13.1 Notification for changes or modification to NQ Mobile’s privacy policy shall be posted on our website. If such modification involves the use of personal identifiable information, the notice will include the instructive description on how to refuse such use.

14 Contact us

14.1 We have appointed an executive agent for privacy protection policy, who will be responsible for NQ Mobile’s compliance with the privacy criteria as described in this statement.

14.2 If you have any questions or concerns regarding this policy, would like to modify the communication option, update or refer to your personal information we have possessed, or withdraw your decision to allow us to collect, use or publish your personal information, please contact us without hesitation:

Email: privacy@nq.com

We prohibit download of our products and services by residents of countries sanctioned by the U.S. Office of Foreign Assets Control.

Cloud + Client

Our Secrets to Success

NQ Mobile’s proprietary “Cloud+Client” technology sets us apart from the competition. Each of our 120 million users is a part of our mobile security cloud, contributing new security knowledge to our database and helping us detect virus samples, malicious URLs, and other threats. This knowledge has given us the power to build the most sophisticated database on the market, which includes nearly one billion links and hundreds of thousands of apps for mobile devices.

As a result, NQ Mobile is first to identify 75% of global mobile threats and strongly equipped to fight mobile threats better and faster than any other mobile security vendor.

Research & Development

Our Secret Weapon

Simply stated, we have most comprehensive virus database in the world, giving us the ability to detect and block mobile threats before they have a chance to harm you. Our dedicated global research teams—consisting of more than 250 experts--continuously maintain, update, and analyze this database to provide our customers with unmatched security protection.

NQ Mobile currently boasts the world’s largest professional mobile security research and development (R&D) and customer service teams. Our heavy investment in R & D has paid off-it now has nearly 30 proprietary core technologies and mobile information security patents and is first to identify 75% of global mobile threats.

Awards

Awards + Recognitions

Winner of West Coast Labs Comparative Test: Top performer among the eight leading mobile security solution providers tested by this independent testing facility (2011)
World Economic Forum at Davos (2011): Industry Shaper
World Economic Forum (2011): Technology Pioneer
Informilo (during World Mobile Congress 2011): 25 Hottest Mobile Startups
Deloitte Technology Fast 50 (2010)
Time Magazine (2010): 10 Start-ups That Will Change Your Life
Analysys International (2010): EnfoNet Awards—Best Service Provider, Most Promising Business
China Mobile Technology Innovation (2009): Best Mobile Security Application
China Frost & Sullivan (2009): Award for Mobile Security Market Leadership of the Year
Golden Olive Award (2007): Best Mobile Phone Anti-virus Product

Partners

We keep great company

Our 122 million users highlight our success as the #1 mobile security provider in the world. NQ Mobile has partnership agreements with many of the top global manufacturers, retailers, and operators. We’re always looking for new opportunities to expand our business.