NQ.com™ - Contact Us

Whether you have a question, comment, or complaint, we want to hear from you. For best service please address your correspondence to the appropriate group below.

Technical Support

If you're having problems downloading or running NQ Wizard™, please check our Installation FAQ first to see if your specific problem is addressed. If you still have questions, you can send us an email at NQSupport@NQ.com. Please be sure to include as much detail as possible, including:

Your operating system (Windows NT, ME, 2000, 98)
Your email application (MS Outlook or Outlook Express), and Version (5.x, 6.x)
The specific error messages, if any, that you have received

Please note that during the current Beta test phase we have only limited telephone support, by appointment only. If you require telephone support please include your telephone contact number as well as the dates and times you will be available. We will make every effort to reach you at a time that is convenient for you.

Billing Support

If you have questions about charges made on your credit card, or other matters concerning billing that are not addressed in our Billing FAQ, please email us at NQSupport@NQ.com

General Questions, Comments, or Suggestions

We welcome your feedback and suggestions. Please direct your comments to NQSupport@NQ.com